Effective Date: 01/10/2025
At Luluses.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our store.
1. Information We Collect When you visit Luluses.store, we may collect the following types of information:
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Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment information.
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Order Information: Details related to your purchases, such as product details and order history.
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Technical Data: IP address, browser type, and device information.
2. How We Use Your Information We use the information collected to:
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Process and fulfill your orders, including shipping and returns.
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Communicate with you regarding your orders and inquiries.
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Improve our services and website functionality.
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Comply with legal requirements and prevent fraud.
3. Payment Methods We accept payments via PayPal and Payoneer. All transactions are processed securely through encrypted payment gateways. We do not store your payment details.
4. Shipping Policy
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Shipping Fee: $6.99 (flat rate for all orders within the U.S.).
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Order Preparation Time: 1-3 business days.
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Delivery Time: 7-15 business days after shipment.
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Shipping Area: We currently ship only within the United States.
5. Return and Refund Policy
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Return Period: You may return items within 30 days from the date of delivery.
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Refund Processing Time: Refunds will be issued within 30 days after the returned item is received and inspected.
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Items must be unused, unwashed, and in their original condition with tags attached.
6. Data Sharing and Disclosure We do not sell or rent your personal information. However, we may share your information with:
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Service providers involved in payment processing and shipping.
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Legal authorities when required to comply with applicable laws.
7. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights You have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for data processing (where applicable).
9. Cookies Our website uses cookies to enhance user experience and gather analytics data. You can control cookie settings through your browser preferences.
10. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:
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Email: [email protected]
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Phone: +1 740-737-8795
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Address: 711 E Waylon Jennings Blvd, Littlefield, TX 79339, USA
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Working Hours: 08:00 AM – 06:00 PM (Monday to Friday, closed on Saturday and Sunday)
11. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for trusting Luluses.store with your information.